Privacy Policy & Disclaimer
Steel River Windscreens – Privacy Policy
We value your privacy. This page explains how we collect, use and protect your personal information, in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect personal information that you provide to us, including:
- Your name
- Phone number
- Email address
- Vehicle make and model
- Suburb or location
- Details you provide when requesting a quote or contacting us
We collect this information when you:
- Complete a form on our website
- Call or email us
- Request a quote
- Leave a review or testimonial
We only collect information that is reasonably necessary for providing our services.
2. How We Use Your Information
We use your personal information to:
- Provide quotes
- Confirm bookings
- Respond to enquiries
- Provide our services
- Improve our customer service
- Follow up regarding your experience
We do not sell, rent or trade your personal information to third parties.
We may disclose information to service providers (such as website hosting or payment providers) where reasonably necessary for business operations.
3. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve user experience and understand website traffic. These tools generally collect anonymous information and do not personally identify you.
You can disable cookies through your browser settings if you prefer.
4. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These steps may include secure website hosting, password protection and limiting access to authorised personnel only.
No online transmission is completely secure, but we take appropriate precautions to protect your information.
5. Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To make a request, please contact us:
Steel River Windscreens
8 Murray Dwyer Circuit
Mayfield West NSW 2304
Phone: 0416 138 151
Email: quote@steelriverwindscreens.com.au
We will respond within a reasonable timeframe
Website Disclaimer
The information on this website is provided for general information purposes only.
Steel River Windscreens provides windscreen replacement and vehicle glass services. While we aim to ensure the information on this website is accurate and up to date, we do not guarantee:
- Availability of parts or services at any given time
- Suitability of services for every vehicle
- That website content is free from errors or omissions
Any information provided on this website or by our staff is general in nature. For advice specific to your vehicle, please contact us directly.
External links are provided for convenience only. We are not responsible for the content or privacy practices of external websites.
Questions or Concerns?
If you have questions about this Privacy Policy or Disclaimer, please contact us using the details above.
We are committed to treating your information with care and respect.